Quality

QUALITY
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TRAINING POLICY

M.R.C.  DENİZCİLİK (hereinafter called the ‘Company’) is specialised in the management of chemical and product tankers where highly trained staff is needed for the safe operation of the ships. The Company believes that both the ship and office personnel need tobe trained in accordance with the regulations and continuosly developing technology.

The Company is well aware of the fact that having the required certificates and licenses does NOT necessarily mean that the person is suitable for the position mentioned in his license. Provided that the person has been found in compliance with the company manning policy, he is given a complete training prior to joining the vessel and then this training is supported by the basic and specific training given on board. The training at the office on the safety management system of the Company also forms a part of the specific training of the seaman.

The Company is very eager to follow the new regulations governing the tanker shipping business and provide training to its staff accordingly. It is a part of the Company’s policy that publications giving information regarding the developments in tanker shipping are received regularly by the head office.

The Company encourages its office staff to visit the vessels and give refreshing training lectures. The Company even requires its office to staff and the Master of the vessel to give training programs beyond the minimum requirements should they deem necessary.

The Company believes that only highly trained personnel can be aware of the environmental safety. The Company strictly requires its personnel to follow the Company Environmental and Safety Policy.

In simple words the Company aims no accidents, no pollution and no injury by implementing this policy.

The effective implementation of the policy is regularly reviewed to make sure that the objectives are achieved and the procedures are effective and suitable.

COMPANY SAFETY, HEALTH ENVIRONMENT AND QUALITY POLICY

The policy refers to the ships managed by M.R.C  DENİZCİLİK, TURİZM VE PETROL ÜRÜNLERİ TİCARET LİMİTED ŞİRKETİ and hereinafter called the "Company".

The Company, conscious of its responsibilities in this field, pledges its commitment to safety, health, quality, and environmental protection. The Company establishes that all operations carried out by its personnel, both ashore and on board, will emphasise its commitment to the following objectives, in order of priority:

  • prevent physical injury and loss of life always applying health and safety rules;
  • protect the environment;
  • maintain the quality technical and operational efficiency of the vessels and the management of the company at the highest possible level;
  • protect company; vessels and crew against illegal practices;
  • operate the vessels and transport the cargo (chemicals/oil products, gas products & dry cargo in bulk) safely and efficiently.

To achieve the above-mentioned objectives, the Company shall provide the necessary resources and qualified personnel, defining its organisation, identifying specific tasks and responsibilities, establishing training requirements and coordinating all the tasks in order to:

  • ensure the safe operation of the vessels and protection of the environment in compliance with the applicable national and international rules and regulations;
  • establish safeguards against all identified risks 
  • constantly improve the technical and operational training of the personnel both on board and ashore;
  • maintain the highest maintenance standards on all company vessels
  • always be ready, both ashore and on board, to deal with emergency situations;
  • apply, as appropriate, highest industrial standards.

The Company shall inform all the personnel of their specific duties and shall require their commitment to achieve the above-mentioned objectives.

The effective implementation of the Company's policy is regularly reviewed in order to ensure both that the objectives are achieved and that the procedures and instructions are suitable and effective.

The Company System complies with the requirements of OHSAS18001 ‘Occupational Health and Safety Management System’

The Company aims to achieve the following objectives, through implementation of our Health and Safety Protection Policy in line with our OHSAS 18001 Certification:

  • Safety at sea
  • Injury, occupational diseases and human loss prevention
  • Prevention of damage to property (vessel and cargo)

Relevant procedures and operational instructions are included in the Safety Management System (SMS) that Company implements, maintains, monitors and the company aims to continuously improvment.

SMOKING POLICY

The company's smoking policy is to ensure that nobody ever smokes in an area where flammable gasses can appear. Our aims are as follow:

  • Never to smoke on deck.
  • Never to take cigarette lighters out side the accommodation.
  • Only to smoke in designated areas while in port.
  • In every place designated or forbidden places are shown by stickers.
  • Never smoking at terminals and on tankers
  • Before embarking vessels all seamen are efficiently trained in pre-joining courses for realizing the importance of smoking on tankers
  • All vessels are printed with caution wordings regarding non smoking.

These above items are coordinated with the logistic ranks on board and check the clerks as per company policy.

COMPANY DRUG AND ALCOHOL POLICY

The Company is committed to promoting a safe, healthy and productive working environment for all employees.

The Company recognises that drugs and alcohol abuse may impair the personnel's ability to perform their duties.

This is particularly valid for those employees whose tasks entail safety and health risks for themselves and others. The shipboard personnel, for the evident reason that any error or accident they make may cause loss of lives, fire and environment pollution, or third part property damage is to be considered particularly exposed to these dangers. It must not be forgotten that a ship is a very complex system which always require efficient personnel ready for all eventualities.

The Company deem it important therefore to establish that:

  • The misuse of legitimate drugs or the use, possession, distribution, or sale of illicit or non-prescribed controlled drugs on board ship or by crew members on shore leave is totally prohibited.
  • The Company will not authorise the employment of any persons who are users of or have a recent record of the use of illegal drugs or have abused the use of prescribed drugs. Any crew member found in contravention of the Company's drug policy will be instantly dismissed and handed over to the appropriate authorities for prosecution. All are reminded that in certain countries possession of illegal drugs can result in the DEATH PENALTY.
  • the possession, use, distribution or sale of alcohol on the managed ships is subject to the Company's specific instructions on the matter. Violation of these instructions is grounds for disciplinary action.
  • being unfit for work because of drugs or alcohol is strictly prohibited and is grounds for immediate dismissal.
  • personnel with alcohol or drug problems shall not be permitted to perform duties which may be critical for the safety of the ship, health of the personnel and risk of pollution.
  • Pilots, office personnel, guests, contractors, vendors and any other person onboard shall be required to comply with the policy restrictions concerning use, possession, distribution and sale of alcohol and drugs and provisions regarding searches. Those who violate the policy shall be sent away from the vessel and may be denied future access.

For what concerns alcohol consumption the Company requires, in particular, that all personnel on duty should have observed a period of abstinence from alcohol before watchkeeping, of at least one hour for each alcohol unit absorbed.

The approximate alcohol conversion table is given below:


Beverages

Quantity

Allcohol Units

Ordinary strength beer

 

10 oz. - 30 cl.

1

Extra strength beer

10 oz. - 30 cl.

2,5

Low alcohol beer

10 oz. - 30 cl.

0,5

Sherry or Fortified wine 18°

6 cl. / 1 litre / bottle

1 / 16

Table wine 10°

10 cl. / 1 litre  / bottle

1 / 10

Spirit - Liquor

1 oz. - 3 cl.

1

Any other low alcohol beverage

10 oz. - 30 cl.

0,5

The Company's "Drug and Alcohol policy" complies with the OCIMF "Guidelines for the control of Drugs and Alcohol on board ships".

Controls on board

(i)              Deterring measures

Measures aimed at deterring drug smugglers and excessive alcohol consumption by crew members have been adopted by the Company.

For this purpose, all shipboard personnel are required to undergo blood and urine tests for traces of drugs and alcohol before joining the vessel.

(ii)  Unannounced drug and alcohol tests are also carried out on board at least one time during 6 months period. Especially, alcohol tests are performed not more than every month(ex : before the duty officer’s taking over or before cargo operations) This procedure is in Master’s responsibility and it is his choice where, when and who will the involved to these tests. Master may decide to perform these tests under following situations:

  • when a strong suspicion exists of use of alcohol in violation of the Company's specific instructions.
  • after any accident involving the ship (e.g.: collision, fire, grounding, pollution and any other serious accident on board).
  • when the tasks of the person involved may cause risks to others, to the ship or to the environment.
  • When so requested by any law.

A positive test result or refusal to submit to the drug and alcohol test is grounds for disciplinary action including immediate dismissal.

If the Master is the one, who will be involved to these tests, Chief Officier becomes responsible for the performing of the tests.

The tests carried out in ashore's recognized laboratories are to be under the responsibility of a medical doctor.

(iii)            Security measures

The following security measures are also taken to avoid drugs being put on board when vessels are in port or at anchor:

  • security control at the gangway and/or on deck.
  • control that unauthorized vessels and/or divers do not approach the ship.
  • In this respect, the Master shall immediately inform the Port Authority if divers or other suspicious movements of unauthorized people are noticed under the vessel.
  • the Master or the Company may decide to conduct unannounced searches for drug and alcohol.

Procedures and Instructions

1.     Company's instructions

As a company policy, the necessary documentation like circulars, and posters which are prepared for warning the personnel are regularly sent to the vessel.

2.     Instructions for carrying out the alcohol test on board

  • the on board test is to be carried out by using the Breath Analyser.
  • for what concerns alcohol consumption, the following requirements are to be complied with:

no seafarer should have at any time more than 0.04% Blood Alcohol Concentration (BAC) level,

3.     Instructions for carrying out the drug test

  • unless there is reason for blood testing, the test is carried out only by analysis of the personnel's urine.
  • the test will be carried out in recognised ashore laboratories.

4.     Logging procedures

a)              a log book is kept under the Master's responsibility, where the date, time, name of the seafarer, test readings and name and signature of the test responsible are recorded, every time an alcohol test is carried out:

b)                  a specific file is kept ashore for filing the drug tests results carried out by the recognised laboratories.

5.     Posters

a)              posters listing the effects of drug use and alcohol abuse are hung up at various points within the ship's living quarters;

b)              posters containing the Company's policy in respect of drug and alcohol use and abuse are hung up at various points within the ship's living quarters.

6.     Company Controls

The Company shall verify that the D&A policy is correctly implemented and that tests are regularly performed.

7.     Distrubition and Consumption:

The use of the alcohol in the vessels is permitted according to rules of the Company Alcohol Policy. If the Company Alcohol Policy abused this permission may cancel.

The use of the alcohol must be controlled follows:

Daily consumption limits of alcohol in the vessels:

For male                 : maximum 3 units per day,

For female             : maximum 2 units per day.

All personel must be aware the rules especially as follows:

  • Personel who on duty must not have consumed alcohol 4 hours before duty.
  • Personel must be in off duty for the consumption of alcohol.

- Always be rememeber that alcohol in the blood never exceed 0.04% .This correspond to the consumption of 2 units in one hour.

8.      Conduct of Alcohol Test:

During the practice of alcohol tests the following procedure must be followed:

  • The responsible person who will make test and the wittness must be alone in a seperate area from all other personnel with the person to be tested.
  • If the result of test is positive the test be must repeated under the supervision of a witness who must be an authorized officer.
  • The person to be tested, has to rıght to choose his own witness.
  • If there is a evidence about the alcohol policy is not observed, the relevant procedure is given in Chapter 6.

Blood Chemical Content Test

The Company has prepared this procedure targeting the protection of crew against dangerous chemical products that are carried.

All of the disembarking crew that worked on the Company vessels will have blood tests right after their departure. These test will be carried out by a laboratory that has an agreement with the Company. Tests will be related to the chemicals that vessel carried in subjects crew’s working period. If any unfitted or health threatening situation is revealed on the test results, crew will receive antidotes against the chemical on his blood.

The decision of taking these blood tests concerns the crew himself. But if crew does not take these test after departing company vessel, he will not be hired to work for the Company again.

PURCHASING POLICY

The purchasing policy of the company is to ensure that when purchasing goods or services we employ suppliers who can always meet our needs and expectations.

Our relations with our suppliers must be characterized by mutual trust, understanding and honesty. Quality is the most important factor of any purchase, and is followed by the price to quality ratio. However, attention must always be paid to the delivery time.

The following rules must be applied to attain the above:

We must;

·      Give our suppliers comprehensive information about our standards.

·      Make it clear that quality is the major factor in our relations.

·      Make clear our requirements regarding the product and the associated service.

·      Carry out evaluation of the suppliers' ability to deliver.

·      Carry out spot checks on price and quality.

·      Give notification of approaching purchases as soon as possible.

·      Inform the supplier of delivery irregularities as soon as possible.

·      Stimulate the exchange of relevant experience through personal visits, etc.

·      Keep our side of all agreements.

We must make certain demand to our suppliers and subsequently monitor the degree of compliance.

Suppliers must;

·      Deliver on time the agreed quantities of goods which match with our specifications.

·      Organise overseas deliveries without involving the company in burdens on paperwork, custom formalities etc.

·      Solve problems connected to delivery errors quickly and efficiently.

·      Give notification of delivery irregularities in good time.

·      Show willingness to collaborate with us to ensure efficient order and delivery procedures.

·      Consider our partners as long-term partners and give good service.

ENVIRONMENTAL PROTECTION POLICY

Mrc Denizcilik Turizm ve Petrol Ürünleri Ticaret Ltd. Şti. and its Senior Management are fully committed to a ZERO TOLERANCE policy ensuring that the waters on which its ships operate are protected from pollution and continuously strive to identify and correct any conditions perceived to be unsafe and hazardous to the environment.

Mrc Denizcilik Turizm ve Petrol Ürünleri Ticaret Ltd. Şti. is committed to conducting its business with integrity and in accordance with all international, national and local laws and other requirements to which its business activities are subject.

Pollution of the environment by a ship can be caused in a number of ways both as a result of system failure and of human error.

Mrc Denizcilik Turizm ve Petrol Ürünleri Ticaret Ltd. Şti. is committed to preventing both sources of error through a planned maintenance program and a program of education and training of staff, and through implementation of a set of procedures in accordance with its Safety Management System.

The objective of the Company is to prevent pollution of the environment from the following sources related to the aspects of its operations:

  • Oil / Yağ, Yakıt
  • Noxious Liquid Substances / Zararlı ve Zehirli Sıvı Maddeler
  • Sewage / Pis Sular
  • Garbage / Çöp Atıkları
  • Dangerous Goods / Tehlikeli Maddeler
  • Ballast Water / Balast Suları
  • Cargo Vapour and Engine Emissions / Yük buharları ve Makine Emisyonları
  • Halons and CFCs / Halon ve Soğutma Gazları
  • Noise / Gürültü
  • Anti-Fouling Paints / Zehirli Boyalar

Mrc Denizcilik Turizm ve Petrol Ürünleri Ticaret Ltd. Şti. shall achieve this objective by maintaining, implementing, and monitoring relevant SMS procedures and operational instructions.

ACCOUNTING POLICY

The policy for company's book-keeping is as follows:

·      The accounting system must be kept up to date.

·      The accounts must be kept in accordance with the book-keeping laws, the statutory order for book-keeping, the annual accounts' law and other legislation related to book-keeping procedures.

·      The accounting system must contain the controls and balances necessary to ensure  that the accounting system is safe and is carried out in accordance with good accounting practice.

·      The information supplied by the accounting system about the company's business and financial circumstances must be as accurate and comprehensive as possible.

·      It must be possible to trace all entries from the original voucher to the final entry in the annual accounts and back again.

·      End of the years, account consultant checks all the account movements in year and summarize the balance of company.

SAFETY POLICY

The company's safety policy is to prevent accidents and work-related illnesses among the company's employees. This aim is to be achieved by ensuring:

·      that working conditions are totally secure as regards health and safety.

·      that dangerous chemicals and materials are used only in accordance with procedures and methods that effectively protect employees against accidents and illness.

·      that the established safe limits for exposure to, for example, noise, cold, dust and steam are followed.

·      that all employees have received proper instruction in safety procedures.

·      that machines, tools and other technical aids are in good working order and used in a sensible manner as regards health and safety.

·      that safety shoes are always worn for work on deck.

·      that safety helmets are always worn outside accommodation and engine room.

·      that during loading / unloading procedures, personal safety equipment is always used appropriately with regard to the product on board.

·      that safety meetings are held regularly.

NEW BUILDING POLICY

M.R.C.  DENİZCİLİK (hereinafter called the ‘Company’) is a continuously growing company specialised in the management of chemical and oil tankers. The Company aims to keep its fleet consisting of new modern tankers. In this respect the Company considers  building new tankers at yards that have an established experience base in tanker building. The Company is well aware of the fact that building tankers with double hull is crucial for environmental protection. As a principle, the Company strictly complies with the regulations regarding new buildings and is very eager to use the latest technology for such buildings. As the Company already has a good level of knowledge of new buildings, It even searches and applies new techonologies to contribute to the environmental protection

The Company is very strict on building tankers that exactly fit to its very specific needs, therefore It usually modifies the yard design or in some cases It may accept a design without any modification. In both cases the Company shows utmost diligence for site supervision and for the approval of the plans. The Company may seek external assistance for the approval of the yard calculations.

It is the Company’s principle to have a total control during the building of the tanker at all times. The Company always maintains a sufficient number of technical personnel for this purpose. For work where specialist assistance is needed, the Company always employs specialists which are well known to the market. The Company is also well aware of the fact that specialist areas supervision requires more attention and diligence. The Company motivates its staff for such a work.

The Company employs ship staff well in advance for the new buildings. It  employs ship’s senior officers about two months before the delivery of the vessel and the remaining personnel join the vessel 2-4 weeks before the delivery of  the vessel. As the ship staff’s experience is very important for the safe and easy operation of the ships, the Company seeks information from the sea staff operating on Company fleet. The senior officers on board are also involved in the site supervision up to their capacity.

The Company works with the first class suppliers for the construction of the tankers and aims to have good relationships with such parties. Detailed records of previous correspondence is maintained for this. Opinions of the ship staff about the equipment which has direct effect on the operation of the vessels are always required at least verbally by the Company.

Documentation control is crucially important for new buildings. The Company makes every arrangement to make sure that all the documentation regarding a new building is received from the parties involved.

The effective implementation of theCompany’s policy is regularly reviewed in order to ensure that the objectives are achieved and the procedures and instructions are suitable and effective.

COMPANY SECURITY POLICY

The company security policy is an active and practical security management policy based on the general security awareness of all personel and a range of measures, including plans, procedures and guidelines, in order to safeguard company crew, other employees, visitors, ships and cargoes from terrorist, piratical or other criminal acts.

It is against company security policy to arm crew members.

M.R.C. Shipping, being fully aware of the requirements of the forthcoming ISPS Code, will:

  • observe the international laws and regulations regarding maritime security and ensure that they are fully covered in Company Security Manual.
  • safeguard employees, visitors, customer cargo and ships.
  • appoint and empower a suitably senior company officer as the Company Security Officer (CSO) with overall responsibility for security on board all company controlled vessels and give him sufficient resources to fullfil his duties and responsibilities.
  • ensure that the security is risk assessed, taking into account the type of crew, cargo, ship, routes and destinations.
  • co operate with the responsible authorities and act on their advice,
  • promote security awareness among all employees,
  • appoint and empower through the Master an officer as the Ship Security Officer (SSO) on each ship and support their responsibilities and duties,
  • provide guidance and advice to Masters, SSOs and crew on the response to the threat and keep such guidance updated,
  • establish a security element to the crisis management structure including Media and Response Plans,
  • establish a reporting and recording system for incidents and pass that information to the authorities,
  • recognise that additional security requirements may impose additional burdens on Masters and crew,
  • support the Master in his authority to make independent security decisions and ask for assistance where necessary,
  • support the CSO, Master and SSO to fulfil their duties and responsibilities,
IT POLICY

The IT policy of the company is to ensure that we always are in front with regard to informa-tion technology and to protect both company's investment in Information Technology, and the privacy and integrity of data.

To reach these goals we are committed to the following:

  • Try to use only standard software systems.
  • Continual improvement within the standard systems to ensure maximum performance.
  • Continual education and training of employees.
  • Use Firewalls.
  • Use Anti Virus programs.
  • Store all data on a central secure media.
  • Take Backup every day.
  • Fight the use of unlicensed software.
  • Optimise the use of the Internet as a marketing and search tool.
  • Ensure that all new systems are expandable, in order to fit future needs.
  • Consider Compatibility before any purchase of new hard- or software.

Maintain a working knowledge of the electronic business processes.

QUALITY POLICY

As per company policy the main basic point is, to reach the top quality level enabling to compete with other companies. Therefore, company updates its records and raises and maintains the services under ISM conditions. There are some items which shows the purpose of the company to achieve.

  • Customer Satisfaction,
  • Researching and Developing,
  • Efficiency with operation, environment and company,
  • that planning and error prevention are important areas within the quality system,
  • that work is carried out continously to improve quality standards,
  • that all emplyoees are familiar with their individual jobs quality requirments,
  • that all emplyoees report all deviations in quality regardless of their cause,
  • That controls are carried out to ensure that our environmental protection policy is fulfiled,

To meet the above-mentioned objectives, it is essential that the company in particular the chartering department, is constantly informed of the customer’s needs and expectations.

Quality can be defined as the degree to which the customer’s expectations are fulfilled. The degree of need fulfilment can be drawn up as a bar chart illustrating the ratio of the need expressed to the need fulfilled.

The company will do its best to ensure that the customer receives the highest possible level of need fulfilment. It will also do its best ensure that the quality shortfall attributable to the company is as small as possible.

These goals are to be achieved through the company’s declared objectives, i.e;

  • Must be kind and polite plus rendering good service to everyone.
  • Vessels must be well maintained.
  • Never be rejected because of dirty tanks.
  • Be conscious of the environment.
  • Maintain the  safe operation and vessel .
BUSINESS POLICY

Aim:

The company is involved with technical, manning, safety management, ship building, chartering and cargo operations.

  • Evaluating the crews and vsls performance and developing the levels for better operations
  • Presenting high quality service enabling to meet all customers expectations.
  • To avoid any problem with port regulations, maintained the ages of fleet younger and upgrade the fleet by building and fitted with latest techonolgy equipments.
  • For better environment take all precautions to avoid any pollutions that may happen.
  • To respond the today’s expectations with latest technology and higest standarts of equipments.

Structure:

The structure of business term of the company;

  • Shipping
  • Ship Building
  • Technical Management
  • Manning Management
  • Dry-docking
  • Chartering / Management to Own Vessesls
  • Chartering / Management to Other Company Vessels
  • Shipping Agency
  • Shipchandlering
ENERGY CONSERVATION POLICY

The company aware of the importance, from the economic and environmental points of view, of the need to reduce, as far as possible, the fuel consumption of ships.

By practising energy conservation the quantity of energy used is reduced while achieving a similar outcome of end use. This practice may result in increase of financial capital and environmental value.

Masters should instill in all those under their command the importance and necessity of maintaining  the level of fuel reductions already instigated and, perhaps more importantly, of continually looking at other areas of a ship's operation where potential fuel cost savings could realistically be achieved.

The safety of ship and personnel must always take priority over fuel conservation. Any measures taken must only be introduced after careful assessment has confirmed that there will be no adverse impact upon safety of operations.Modifications to machinery or plant for fuel conservation purposes must not be undertaken without prior approval from us.

Energy conservation an important part of the debate global over climate change and the replacement of non-renewable resources with renewable energy.

It is the our policy to conserve energy, thus preserving resources and reducing expenses. It is a policy to do predictive maintenance of all fuel consumers  and to use genuine spare parts while overhauling ships machinery.

The company’s Energy Conservation Policy applies to all aspects of operation and includes all technical, operational and organizational personnel.

CONTACT US
  • Address: Kuzguncuk Mahallesi Kuzguncuk Çarşı Caddesi No: 39, 34674 Üsküdar - İstanbul / Türkiye
  • Phone: +90216 336 32 52
  • Fax: +90216 449 95 95
  • Email : info@mercanshipping.com
  • Monday - Friday: 09:00 - 18:00
CONTACT FORM

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